Finding the Right Contractor

With all of the options out there, how do you choose the right contractor for your home improvement project? To help, here are some time-tested tips for selecting the best contractor for your project.

1. Communicate! This is the key to hiring the best contractor for you.

• Ask for references: Current customers are an excellent source of information and are often willing to share their experience.
• Ask to see proof of any applicable state and local licenses, bonding, and insurance coverage.
• Ask about their hours of operation and if they are available for weekend appointments.

2. Expect a thorough on-site evaluation. A good contractor should measure your home, check insulation factors and evaluate your overall comfort needs.

3. Get an estimate: Beware of a dealer that does not back-up their offer in a detailed written estimate. This is one sign of a quality contractor.

• Don’t be afraid to ask that applicable warranties and guarantees are included in the written estimate.

4. Know and understand the contract. Demand that your contractor follows contract law. A new comfort system is a big decision and with big decisions comes responsibility.

• According to NY State law, all major home improvement contracts include a 3-day right to cancel.
• Beware of ambiguous contracts. It is important to understand all aspects of the agreement with your contractor before any work begins.

5. Ask your contractor about the maintenance requirements of your new system: What can you do yourself or does the contractor offer maintenance services?

6. Before making your choice, contact the Better Business Bureau for a company history of complaints and resolutions to make sure the contractor is reputable.

7. Get two or three estimates and references then compare.

• Compare more than just price when evaluating estimates. Look for the best value. Value = Quality + Service + Price. It is impossible for any company to offer the cheapest price while maintaining the highest quality and providing the best service.

By following the tips above and selecting a qualified heating, cooling, and plumbing contractor, you may avoid many of the common home improvement hazards including:

• Frequent system breakdowns
• Improper installation
• Unsafe and/or inefficient operation
• Shortened equipment life
• Lack of timely service
• Unusually high energy bills
• Voiding of factory warranties
• Theft, property damage or worse
• Building code Infractions and penalties

If you do your homework, we’re confident that we can help you avoid selecting the wrong contractor and get the job done to your complete satisfaction.